Privacy Policy – Apollo Pharmacy USA

Welcome to Apollo Pharmacy USA. Your privacy, safety, and confidence matter to us more than anything else. This Privacy Policy explains how we collect, use, protect, and store your personal information whenever you browse our website, place an order, or communicate with our support team. By using ApolloPharmacyUSA.com, you agree to the practices described in this document.

We are committed to offering a fully secure and confidential online pharmacy experience across the USA. All customer details are protected with encrypted systems, secure servers, and strict privacy protocols. We do not sell, trade, or misuse your information under any circumstances.

1. Information We Collect

To provide safe delivery, order updates, and customer support, we collect only essential details. The information you provide directly includes:

  • Name (for billing and shipping)
  • Email address (for payment confirmation, order status, tracking updates)
  • Phone number (optional, for shipping updates)
  • Shipping address (required to deliver your order)
  • Order details such as product preferences, quantity, and tracking history
  • Payment confirmation details (no card numbers are stored)

You may provide additional information during communication through email or text (+1 (442) 407-3780). All such information is treated confidentially.

2. Information We Automatically Collect

When you visit our website, our system may automatically collect technical details to improve user experience and website performance. This may include:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on website
  • Website navigation patterns

This information is used strictly for analytics, website optimization, and fraud prevention.

3. How We Use Your Information

Your personal information is used only for legitimate business purposes, including:

  • Processing and fulfilling your order
  • Verifying payment and confirming your purchase
  • Sending your tracking number once your parcel ships
  • Providing customer support via email or text
  • Ensuring safe and secure delivery
  • Improving website functionality and user experience
  • Fraud detection and protection against unauthorized activity

Apollo Pharmacy USA follows strict confidentiality protocols and never uses your information for promotional spam, reselling, or advertising without your consent.

4. Data Protection & Security

We implement industry-standard security measures to keep your information completely secure:

  • SSL encryption across the website
  • Encrypted servers for protecting customer data
  • Secure payment channels for transactions
  • Limited access to authorized support personnel only
  • Regular system audits to prevent data leaks or unauthorized access

Your information is stored safely and is never exposed to third-party services without your permission.

5. Order & Payment Confidentiality

Apollo Pharmacy USA follows a strict confidentiality chain for all transactions:

  • No medicine names appear in payment notes
  • No product names appear on the parcel
  • Plain, discreet packaging is used for all shipments
  • Your details are never shared with delivery handlers beyond shipping data

Your purchase remains fully private at every step.

6. Cookies and Website Tracking

Our website uses cookies to:

  • Improve your browsing experience
  • Store your preferences
  • Load pages faster
  • Analyze website performance

You can disable cookies anytime in your browser settings, although certain features may not function correctly without them.

7. Sharing Your Information

Apollo Pharmacy USA never shares your personal information with:

  • Advertisers
  • Third-party marketing companies
  • Non-authorized partners
  • External data sources

Information is only shared when required to fulfill your order safely, such as:

  • Shipping carriers (for delivery labels only)
  • Payment processors (for confirming transactions)
  • Fraud prevention services

8. Links to External Resources

Our website may contain educational or informational links (e.g., Healthline, WebMD). These sites follow their own privacy policies, and we are not responsible for their content or practices.

9. Your Rights & Choices

As a customer of Apollo Pharmacy USA, you have full rights to:

  • Request a copy of your stored data
  • Ask for corrections to your details
  • Request deletion of your information (if legally permissible)
  • Opt out of email communication at any time

10. Data Retention Policy

We store your information only for the minimum required duration:

  • Order records (for delivery & support)
  • Payment confirmations (for verification)
  • Shipping data (for tracking history)

Once the retention period ends, data is securely deleted from our system.

11. Children's Privacy

Apollo Pharmacy USA does not knowingly collect information from individuals under the age of 18. If such information is accidentally collected, it is deleted immediately.

12. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect new safety standards, improved security practices, or legal requirements. Updates will be posted here with a revised date.

13. Contact Us

If you have questions about our Privacy Policy, your data, or your order, contact our support team:

  • Email: order@apollopharmacyusa.com
  • Phone/Text Support: +1 (442) 407-3780

We are available 24/7 to provide assistance, answer questions, and offer guidance on deliveries, payments, and customer accounts.